PPE procurement, made clearer
Whether you’re buying a few essentials or equipping an entire workforce, we’re here to help you take the next step.
Send your requirements by email or WhatsApp. Our team will guide you through your quotation, stock confirmation, payment and nationwide delivery.
Your order, step by step
Each order has its own product, stock and delivery requirements. Here’s how we keep the process organised and help you understand what happens next.
Browse our products, then email or WhatsApp your list. Include quantities, sizes, colours, specifications and your delivery address.
Our team prepares your quotation. Once you accept it or submit a purchase order, we check availability and confirm lead times before issuing your pro forma invoice.
Review every detail on your pro forma invoice and follow the payment instructions provided. Full payment must be confirmed before processing starts.
Available stock is prepared for dispatch. Supplier-order items are sourced according to the confirmed requirements and applicable lead times.
Your order is dispatched through DPD Laser. Tracking details are emailed so you can follow your parcel’s progress.
Help us quote accurately
A complete enquiry helps us identify the right products and reduces follow-up questions.
Not sure of the product code? Send a product link, name or clear description. Tell us about any required specifications so our team can review your request.
For bulk orders, include your quantities per size and colour, delivery destination and any required date. We’ll review availability, applicable quantity pricing and estimated timing.
Availability & timing
Not every product, size or quantity listed online is held in stock. Some items are available from stock; others need to be ordered from suppliers.
Where all items are in stock, dispatch typically occurs within 72 hours after payment confirmation. Ask our team how this applies to your order and required date.
Timing depends on the brand, product and supplier availability. Some footwear and out-of-stock items have longer lead times. Ask us to confirm the estimate for your specific items before payment.
Allow an estimated 2–5 working days after dispatch, depending on your destination. Courier transit is additional to order processing and supplier lead times. No weekend deliveries.
| Product / brand | Estimated timing |
|---|---|
| Dromex, where sizes are short | 3–7 working days |
| Pioneer | 3–5 working days, subject to availability |
| Rebel, Wayne, Bova, Profit, LeMaitre, SISI, Frams, Kaliber and corporate wear | Availability-based; confirm before payment |
| Manufactured products | Confirmed per order; factory backlogs may affect timing |
Payment & order checks
Before paying, check your products, quantities, sizes, colours, specifications, delivery address and agreed lead times on the pro forma invoice.
Do not pay on a quotation. Request your pro forma invoice first. EFT is preferred; Payfast, Payflex and Yoco payment links are also available. Email proof of payment to our team. Processing requires confirmed full payment, not only a payment notification.
For payment or invoice enquiries, email [email protected] and include the relevant reference.
Read our Terms of Sale →Nationwide delivery
We partner with DPD Laser to deliver across South Africa. Include your full address when requesting a quotation so we can calculate delivery for your order.
Courier charges depend on your delivery location and the cartons required. Delivery is charged separately; please review the total on your quotation before proceeding. Urgent overnight options may be available subject to stock and courier confirmation. Request these before paying.
If you would like transport insurance, ask our team about the available cover, cost and conditions before confirming your order.
Secure, arranged collections
ZDI operates as a wholesaler, with controlled stock handling and dispatch. We do not operate a walk-in retail store or accept unannounced warehouse visits.
Scheduled access protects our staff, customers and stock, reduces security risks and keeps picking and dispatch running smoothly. Warehouse addresses are not advertised publicly.
Limited own collection is available only for orders above R10,000, after processing and written confirmation. Smaller orders are supplied by delivery. Confirm eligibility if your order is exactly R10,000.
Our team will confirm your approved collection point and tell you when your order is ready. Bring ID and your order number. Please wait for written confirmation before travelling or sending a driver.
We also work with a secured DPD Laser warehouse depot to support stock logistics and arranged collections. The collection point depends on your order and will be provided directly once approved.
Where specifically arranged and confirmed in writing, collection is also available at our sales office at 1 Bentel Avenue, Eastlands Office Park, Boksburg . Reception colleagues Pulesa or Lyrene will assist with the agreed handover.
Our sales team works across order coordination and fulfilment, so please arrange assistance in advance rather than arriving to meet a sales consultant.
Know before you order
Review the practical points below before payment. For the full conditions, read our Terms of Sale and confirm any questions with our team.
Quotes are valid until their stated expiry date. Our Terms of Sale state that pro forma pricing is valid for two days and may change with supplier adjustments. Check the invoice’s validity, VAT breakdown and full total before paying. Request clarification if anything is unclear. For a bank confirmation letter, email [email protected]. Use the banking details on your current official invoice.
We process the details on the official sales order. Check sizes, quantities, brands, colours and delivery details carefully. An emailed change must be reflected on the revised official order before it can be processed. Changes after payment may require cancellation, credit and re-invoicing, with delays and applicable handling fees.
The supplied Terms of Sale state that orders over R5,000 excluding VAT cancelled before dispatch attract a 15% handling and administration fee. After collection, return courier charges and handling fees of up to 30% may apply. Contact sales before requesting a cancellation so the team can confirm the applicable status, charges and terms.
Collection requires written approval, ID and the order number. The supplied terms specify collection within 72 hours; uncollected orders may be returned with a 30% handling fee. Confirm the collection deadline and approved point in your readiness notification. Please do not send a driver until your order is ready.
Check goods promptly on arrival. Report incorrect, damaged or missing items immediately and do not use affected products. Send your invoice reference and supporting photographs. Some orders arrive in multiple parcels; allow 24 hours for partial deliveries and check the tracking information. Our team may review dispatch footage and consult the courier. Ask the team to confirm the applicable reporting deadline in writing.
Contact us to log the return and obtain authorization and a return reference. Eligibility depends on the item, reason and applicable terms. Keep goods unused with tags, accessories and original packaging intact. Do not drop off returns in person. Correctly supplied goods may attract handling fees up to 30% and courier charges where a return is approved. Card transaction fee deductions are addressed in the full Terms of Sale.
The supplied terms list memory sticks and electronics, buy-out items such as Barron products, branded or specially taped workwear, special customer orders, budget footwear, discontinued or clearance goods, and items requiring assembly or consolidation as restricted categories. Confirm return eligibility before ordering. Report defects or incorrect supply promptly for assessment under the applicable terms.
Email us first. Approved returns are logged for DPD Laser collection with a waybill. Pack securely in the smallest suitable carton, including all accessories; loose goods or damaged packaging can affect acceptance. Evaluation takes an estimated 2–5 working days after receipt. Approved replacements are processed as a new order with applicable courier charges. Refunds are processed within an estimated 7–14 working days after evaluation. Send your banking details when the credit note is issued. Rejected returns may incur both courier trips.
Specify footwear in UK sizes. Size conversion assistance does not replace checking the ordered size, and fit varies by brand. Conti suit sets are ordered by jacket size, with pants typically two sizes smaller; check the exact product’s size chart and set combination before payment. Request a specification sheet or sample when needed.
Colours and product appearance can differ from screen images or change with manufacturer updates. Confirm critical specifications before ordering. The terms describe machine-made pack count variations of up to 4%, with verified shortages credited or refunded. ZDI is a distributor; choose products suitable for the work application and request specification sheets or samples where needed.
Report suspected defects and describe how the product was used. Products are assessed before a credit or replacement is approved. The supplied terms include supplier-dependent warranty restrictions and specific limitations for budget footwear, garments and footwear. Request the applicable product warranty information before buying; do not assume a general durability guarantee.
Transport insurance is available on request; obtain the cover, cost and conditions before dispatch. The full terms set out transit risk and liability conditions. ZDI’s courier service is limited to South Africa. For exports or your own freight forwarder, arrange inspection before export and confirm transport responsibility; ZDI does not cover foreign transport or return costs from abroad.
Read the complete Terms of Sale before placing an order. Placing an order acknowledges those terms. Terms may be updated; request the current version from our team. This page explains the process and does not replace the full terms or your confirmed order details.
A few helpful answers
Please email or WhatsApp your requirements. Written communication keeps product details, quantities and instructions together and helps prevent misunderstandings. Reception can provide contact guidance, while sales enquiries and orders are handled in writing.
No. Availability varies by product, size, colour and quantity. Wait for our team to confirm stock and applicable lead times before making payment.
Where the product’s quantity requirements allow it, yes. Some products are sold individually and others in packs or cartons. Delivery charges still apply.
Include your required date in your enquiry. Our team can review stock, processing and courier timing. Please obtain confirmation before committing to a deadline.
Return and exchange eligibility depends on the product, reason and applicable terms. Please contact us promptly before sending anything back. Confirm eligibility before ordering, especially for supplier-order products, sizes and branded items. See our Terms of Sale for the applicable conditions.
Reply to your existing email or WhatsApp conversation and include your quote, order or invoice reference. For delivery enquiries, contact [email protected]; for payment or invoice enquiries, contact [email protected].
Build your procurement list
UK sizing · boots & shoes
Explore products ↗Workwear · corporate uniforms
Explore products ↗Application-specific specifications
Explore products ↗Match the glove to the task
Explore products ↗Protection for site teams
Explore products ↗Ask for task-specific selection
Explore products ↗Industry solutions
For mining, manufacturing, construction, engineering, municipalities and government procurement, include your application, required standards, quantities and delivery schedule in the enquiry.
Share site specifications, footwear requirements and protective clothing needs so the quoted items can be checked against your brief.
Send your workforce size breakdown, visibility requirements and any arc, flame or chemical protection specifications.
Include RFQ or tender references, item specifications, quantities and required documentation so our team can review the request.
Specifications & compliance
Certification and protective performance are specific to the product. Send the standards your site requires and request the relevant manufacturer specification sheets or supporting documentation before ordering.
Ask about samples and sizing where fit or product selection needs checking. Product selection should follow your workplace’s requirements.
Why choose ZDI
Written enquiries, checked invoices and official order details keep your requirements together.
Controlled stock handling, arranged collections and DPD Laser nationwide delivery support your procurement process.
Dedicated sales, accounts and despatch contacts help route your enquiry to the right people.
Customer experiences
Explore our customer reviews when choosing your PPE supplier.
Committed to Safer Workplaces
Prefer a form? Open our quote request form →
Send us your list, tell us where it needs to go, and let our team help you take the next step.
Reception: 011 966 8112 / 011 894 1852. Monday–Thursday 08:00–17:00; Friday 08:00–15:00. Closed on public holidays. Sales office: 1 Bentel Avenue, Eastlands Office Park, Boksburg. Visits and collections by prior arrangement.
