Whether you’re sourcing essential PPE or coordinating a bulk uniform order, we’re here to help.
Email or WhatsApp your requirements. We’ll log your message so the right team can review your request and respond with the information you need.
Written enquiries help us quote accurately and keep your product and order details together.
ZDI handles a high volume of bulk PPE and uniform orders. Our sales team works hands-on with order coordination and fulfilment, so they are not always available at a desk to take calls.
When you email or WhatsApp us, your request is logged as a ticket and handled through our dedicated queue. This gives our team a clear record of what you need and allows different agents to follow the same conversation.
Email [email protected] or WhatsApp 079 597 0692 with your requirements.
Providing these details upfront helps us prepare an accurate response and reduces follow-up questions.
Not sure of the product code? Send a product name, link or clear description. Include the intended application and any required specifications so our team can review your enquiry.
For an existing request, include your quote, order or invoice reference.
Choose the department that best matches your request. Include your reference number for an existing quotation, payment or order.
Product information, stock enquiries, quotations and new orders.
[email protected]Payment, invoice and account-related enquiries.
[email protected]Despatch, tracking, delivery and collection arrangements for existing orders.
[email protected]Browse our range, send your requirements and follow the confirmed order instructions. Our team will confirm availability, costs and the applicable lead times for your particular order.
Browse our range and email or WhatsApp your product requirements.
Review your quote. After acceptance, stock and lead times are checked before a pro forma invoice is issued.
Check your pro forma invoice carefully and follow the payment instructions provided.
After full payment is confirmed, your order is processed according to availability and applicable lead times.
Receive courier tracking, or written collection instructions for an eligible, pre-arranged collection.
ZDI operates as a wholesaler, rather than a walk-in retail store. To protect our team, warehouse facilities and the stock allocated to customers, visits and collections must be arranged in advance.
Unscheduled arrivals interrupt picking, packing and dispatch and can create congestion at our facilities. Arranged collections help maintain a secure, organised environment and allow us to have your order ready before you arrive.
Own collection is available only for orders above R10,000, after processing is complete and collection has been confirmed in writing.
Please wait for confirmation before travelling. Orders that do not qualify for collection are supplied by delivery.
We also operate from a secured warehouse depot at DPD Laser, supporting controlled collections, stock logistics and dispatch.
For security reasons, warehouse addresses are not publicly advertised. Your approved collection address will be provided once your order is ready.
Eligible, processed orders may also be collected from our sales office by prior written arrangement.
Our sales team moves between operational tasks and is not continuously available at the office. Our reception team, Pulesa or Lyrene, will assist with your confirmed collection.
Explore the photographs below for a closer look at product displays and dispatch facilities. All orders follow our wholesale ordering process, with collections arranged separately in writing.
Select any image to view it at full size in a new tab.
Our dedicated reception team can explain how to contact the correct department, provide our email addresses and share our WhatsApp chat number.
For product advice, pricing, stock enquiries, quotations and order updates, please send an email or WhatsApp message so our sales and support teams have your details.
079 597 0692: standard cellular calls only. WhatsApp voice and video calls are unavailable.
Send a written message with your requirements.
Sales office and pre-arranged collection point for eligible, processed orders. No walk-in retail sales.
Collections require written confirmation. Pulesa or Lyrene from our reception team will assist with your arranged handover.
Please use the collection location specified in your confirmation, as your order may be allocated to a different depot.
Send an email or WhatsApp message whenever convenient. Requests are logged and handled through our enquiry queue.
All times are South African Standard Time. Messages sent outside business hours do not guarantee an immediate response.
We want you to feel comfortable with the process. Here are answers to common questions about ordering, delivery, collection and getting assistance.
Email [email protected] or WhatsApp 079 597 0692. Include your contact and delivery details, product names or codes, quantities, sizes and colours where applicable.
Send a description of the intended application and any required specifications. Our sales team can review your enquiry and assist with product information. Suitability and compliance should be confirmed for the specific product selected.
Please send pricing enquiries and orders by email or WhatsApp. Keeping the details in writing helps us quote accurately and gives you a record of the conversation. Reception can guide you to the right contact channel.
Our team checks stock availability and confirms applicable lead times before issuing a pro forma invoice. Review the invoice and follow the payment instructions provided.
Please request a pro forma invoice before paying. Check the products, sizes, colours, quantities and delivery address first. Full payment is required before processing.
Availability varies by product, size and quantity. Some items are supplied from stock, while others are ordered from suppliers. Please confirm availability and lead times with our team before payment.
Yes. We supply businesses, resellers and members of the public through our wholesale ordering and delivery model. We do not operate a walk-in retail store.
Quantity requirements depend on the product and brand. Some products are available individually, while others require full packs or cartons. Check the product listing or ask our sales team to confirm.
Timing depends on availability, quantities, supplier lead times and delivery location. Processing and courier transit are separate stages. Ask our team to confirm the estimated timing for your specific order.
Yes. We supply across South Africa through DPD Laser. Include your full delivery address when requesting a quote so delivery can be included.
Courier charges depend on the delivery location and cartons required for your order. Request a quotation including delivery so you can review the total before proceeding.
Tracking details are emailed when your order is dispatched. Use the reference in your dispatch notification.
Own collection is available only for orders above R10,000, after processing and written confirmation. Depending on the arrangements, collection may be from our secured depot or sales office.
We will provide the collection address and confirm readiness before you travel. Please do not arrive without confirmation.
Controlled access helps protect our team, facilities and customers’ allocated stock. Keeping warehouse addresses private also helps prevent unauthorised access and disruption to picking, packing and dispatch.
Yes, for eligible orders above R10,000, after processing and prior written arrangement. Our office is at Eastlands Office Park, 1 Bentel Avenue, Boksburg.
Pulesa or Lyrene from reception will assist with your confirmed collection. Our sales team is not continuously available at the office.
We do not operate a walk-in retail store. Please browse online and send your requirements by email or WhatsApp. Visits and eligible collections must be arranged in advance.
Reply to your existing email or WhatsApp conversation and include your quote, order or invoice reference. This keeps the history together for our team.
Email [email protected] for despatch, tracking, delivery or collection enquiries. Include your order or invoice reference.
Email [email protected] with your payment, invoice or account enquiry and the relevant reference.
Our ordering page explains the stages in more detail. Please also review our terms of sale before confirming your order.
Send us your requirements and let’s take the next step together. Whether you have a complete product list or a question to get started, email or WhatsApp our team.
