Thank you for considering ZDI for your PPE and uniform needs. To request a quote, please email [email protected]. Our dedicated sales team is committed to responding to all inquiries within 24 hours from Monday to Friday.
To prioritize your orders, we give precedence to order requests during business hours, while quote requests are processed after hours if feedback has not been received during our regular operational hours. We understand the importance of tender quote feedback, which may be extended to the weekend to meet your unique requirements. You can also refer to our full price list for all pricing.
Once you accept the quote or send a purchase order, our team will conduct a quick stock check if required to ensure the availability of the items you require. We take pride in stocking a wide range of workwear items from renowned brands such as Dromex, Pioneer, and high-quality footwear brands.
Rest assured that as soon as stock availability is confirmed, we will swiftly process your proforma invoice. In the rare instance that certain items might be temporarily out of stock, our lead times typically range from 3 to 5 days. Any lead times will be clearly indicated on the proforma invoice for any non-stock items.
Please take note that on all footwear brands, like Caterpillar, Bova, Rebel, Wayne, ProFit, and LeMaitre items require stock confirmation before making your payment. As if stock is not on hand, lead time will vary from 3 to 4 weeks.
Once you have made full payment for your order, our system ensures a streamlined process by accepting payments from FNB, Absa, Nedbank, Capitec Business, and Standard Bank. Alternatively, you can conveniently place an order online through our secure website and choose from various payment methods such as Payfast, Payflex, or Yoco.
Rest assured that upon the successful reflection of your payment in our bank account, we will promptly process your order. It is important to note that no order can be processed without full payment.
To ensure efficient handling, your order will be carefully picked and packaged within 1 to 3 working days. Please note that any orders placed after 10:00 PM will be processed on the following day.
If your full order is in stock, it will be dispatched by day 1 or 2. However, in the event that certain products are not immediately available, we will swiftly order them in for you. The lead time for ordered items typically varies from 3 to 5 days, depending on stock availability. Should any footwear be temporarily out of stock, the lead time may extend to 3 to 4 weeks.
For all other brands, our general lead time ranges from 3 to 14 working days. In the unlikely event that your order has not been dispatched by day 5, our dedicated dispatch team will notify you promptly of any additional lead times. The extended lead times for brands such as Bova, Rebel, Wayne, DOT, Caterpillar, and LeMaitre may range from 3 to 21 days.
To provide transparency and ensure effective communication, our dispatch team will notify you via email as soon as your order is fully processed and dispatched. Our automated ordering system ensures that courier delivery will be automatically logged without exceptions.
Your order will be promptly collected by DPD Laser on the same day or the following day. We work with an automatic ordering system linked with DPD Laser, we do not offer any walk in facilities. We only offer own collections if your order value is above the value of R10 000, after your order was processed. As we dispatch from several warehouses. Collection at the depot will be at Bell St, Meadowdale, Germiston.
You can typically expect a general shipping lead time ranging from 1 to 5 working days across South Africa. Please note that no deliveries are made on Saturdays and Sundays to ensure efficient handling.
If you would like to track your parcel, simply use the prefix ZDI followed by your tax invoice number and visit https://customer.dpdl.co.za/ExTrack . For any assistance with order tracking, please do not hesitate to contact our dedicated orders team at [email protected].
To ensure optimal efficiency, we kindly request that you refrain from contacting our sales representatives regarding order packaging. Our general lead time of 3 to 5 working days allows us to efficiently process your order. Should you require any updates on the progress of your order, please feel free to email our orders team at [email protected].
We are proud to stock a vast selection of Dromex and Pioneer workwear. In the unlikely event that any items on your order are not in stock, the following lead times apply:
Dromex items: 3 to 5 working days, depending on the order total. Smaller orders may have a longer lead time.
All other brands (Rebel, Wayne, Bova, Caterpillar, LeMaitre, SISI, Frams, ProFIT, Kaliber, Corporate Wear) are subject to availability.
We encourage you to inquire about availability before making payment for your order. If the requested sizes are in stock, the lead time will be 1 to 2 working days. However, if the items are not in stock, the lead time may vary from 7 to 42 days.
We sincerely appreciate your business and look forward to serving you with our high-quality products and efficient service. Should you have any further inquiries, please do not hesitate to contact our dedicated sales team at [email protected].
Please note that we only stock the brands, Dromex and Pioneer and high quality footwear brands. All other brands will be special customer orders, and will be specified on your proforma invoice. We do not allow any returns or exchanges on special customer orders.
WE SUPPLY TO EVERYONE, TO THE PUBLIC AND TO RESELLERS. DISCOUNTS WILL APPLY FOR FULL CARTONS OF ITEMS THAT ARE PURCHASED.
At ZDI we understand the importance of flexibility when it comes to your ordering needs. That’s why we do not offer minimum order quantities on in stock items, allowing you to order as few as 1 box of masks. However, please note that the standard courier charge will apply to ALL orders to ensure efficient delivery. On the Dromex items, we can supply 1 item as well.
We also recognize that certain items, such as Pioneer Safety products, may have brand-specific restrictions. In these cases, we do limit orders to full carton quantities online. This allows us to streamline our dispatch process and ensure that your order is processed efficiently.
For your convenience, our website clearly indicates the minimum order quantities for add-to-cart items. However, we want to assure you that we are always willing to try and accommodate your specific requirements. If you have any special requests or need assistance, please don’t hesitate to reach out to us via email.
While we strive to provide exceptional value and competitive pricing, we are unable to offer free delivery at this time. Our margins are set at a very low level to maintain our commitment to affordability without compromising on quality.
At ZDI, we strive to provide efficient and reliable delivery services for all our valued customers. It is important to note that courier charges apply to ALL orders without exception. However, we have implemented a streamlined system that automatically books collections and manages all returns, ensuring a hassle-free experience for you.
When it comes to the cost of delivery, it will be dependent on the specific products you order. For local Gauteng deliveries, we offer a competitive rate of R150.00 for 1 carton, while nationwide deliveries are priced at R200.00 for 1 carton. And the good news is, the more you order, the more you save! For each additional carton, you will be charged a reasonable fee ranging from R150.00 to R165.00.
Although we acknowledge the allure of offering free delivery, we have opted for a more pragmatic approach. Our strategic decision focuses on maintaining competitive pricing by keeping our margins as low as possible. This allows us to offer you the best possible prices without compromising on quality. However, please be assured that our delivery services are top-notch, ensuring that your orders reach you in a timely manner.
It is important to note that once your order is collected by the courier, we cannot be held liable for any damage or loss of goods during transit. However, for added peace of mind, we do offer transport insurance for values under R20,000. This insurance can be requested and added to your order at a minimal cost of 6% of the item value. This way, you can protect your investment and minimize any potential risks.
To ensure that your orders are processed efficiently and delivered promptly, our system automatically logs the collection/delivery once your order is completed. This helps to prevent any unnecessary delays and ensures that you receive your products in a timely manner.
At ZDI, we are committed to adapting to the changing landscape and prioritizing the safety of our staff and customers. As a wholesaler in PPE and Uniforms, we have made the strategic decision to transition away from a traditional walk-in shop model. Instead, we have embraced the convenience and efficiency of an automatic ordering and delivery system.
By eliminating the need for physical walk-in services, we have been able to significantly reduce our operational costs. These savings are passed directly on to our valued customers, allowing us to offer competitive prices on all our products. We firmly believe in providing cost-effective solutions without compromising on quality.
We have implemented a strict policy against collections in order to minimize the risk of theft and hijacking. This proactive approach ensure the safety of our products and your order at all times. To avoid any potential disappointment, we provide transparent and accurate lead time information. By doing so, we set clear expectations and ensure our customers receive their orders in a timely manner.
Our partnership with DPD Laser ensures seamless and reliable delivery of all orders.. However, please note that for safety reasons, we do not provide our warehouses addresses on our website. We will dispatch from Boksburg, Isando or Woodmead. Alternatively, we offer delivery to your chosen courier company, with certain order value limits or standard courier fees applying. If you would like to collect your order, you are welcome to collect at main courier depot at Bell St, Meadowdale, Germiston, 1619, after your order was processed. This collection option will only be approved for all orders above the value of R10 000.00.
If our approach does not meet your specific requirements, we understand and respect your decision to explore alternative suppliers. Our focus is on providing wholesale supplies of PPE, enabling you to make significant cost savings.
To ensure smooth operations and timely delivery, we kindly request that you adhere to our lead time and ordering process, which is non-negotiable. Your satisfaction is our top priority, and we strive to exceed your expectations every step of the way.
At ZDI, we understand that trusting a new company and placing an order can be a daunting task. However, we want to assure you that we are a trustworthy and reliable family-oriented company, serving our customers since 2018.
Our commitment to providing quality products and exceptional service is evident in the time and effort we have invested in building our website. We wouldn’t have dedicated so much energy if we were scammers. To further instill trust, we invite you to view some of our customer reviews here.
To learn more about us and our values, please visit our About Us page. You’ll find valuable information about our company and the principles we stand by.
As a testament to our credibility, we are proud to announce that we are Google Certified. You can verify our certification here.
When it comes to our legal status, we are a registered company with the following details:
Our commitment to excellence extends beyond our online presence. We are listed on Google Merchant Shopping, ensuring that you can find our high-quality products with ease.
In addition to our website, we also maintain an active presence on Facebook, Instagram, and LinkedIn. Connect with us on these platforms to stay updated on our latest products and promotions:
At ZDI, we firmly believe that the safety of you and your employees should never be compromised. That’s why we are dedicated to providing only the best safety gear and equipment available. Our goal is to ensure that you and your employees stay safe and compliant with regulations.
With an extensive product range and a reliable network of sources, we are able to offer affordable yet high-quality products to each and every client. Whether you need work wear garments, chef uniforms, security uniforms, we have you covered. And the best part? We deliver globally, ensuring that no matter where you are, you can access our top-notch products.
Our admin offices address: Eastlands Office Park, Bentel Avenue, 1st Floor ,Boksburg, Johannesburg. We will dispatch your order from our warehouses based in Boksburg, Isando or Woodmead.
